About
We started this because LA deserved better IT.
Specifically: LA post-production and LA law deserved better IT. We built the MSP we wished we'd had.
Origin
We watched the same pattern every quarter: month-to-month promises wrapped in quarter-to-quarter lock-ins, hidden SKUs, offshore tickets, and “future-proof” decks that aged four weeks.
So we built the opposite.
Values
Three, not ten.
Published, not quoted.
If we can't say the price on a website, we're hiding something. Every fee we charge is listed on /pricing.
On-site beats offshore.
Every engineer you speak to lives in LA County. Every physical site we support is within driving distance. We measure SLAs in minutes, not business days.
Fix the root, document everything.
We don't close tickets by restarting things. We find the root cause, write the runbook, and share the doc with you. Your stack gets less broken over time — not more.